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Ensuring Data Security and Compliance in Veeva Vault: Essential Insights for Customers

As a life sciences company using Veeva Vault, ensuring the security and compliance of your data is crucial. With the increasing reliance on digital solutions, it is essential to understand the measures Veeva takes to protect your data and ensure compliance with regulatory requirements.

This article highlights the top 5 security considerations for Veeva Vault, providing an overview of the key features and processes that ensure the confidentiality, integrity, and availability of your data. For a detailed info on Security Implementation: Please refer our published article - Mastering Security: Wolvio Solutions Blueprint for Veeva Vault Security Implementation

1. Data Encryption and Access Controls

Veeva Vault encrypts data at rest and in transit using industry-standard encryption algorithms and protocols.

  • Data at Rest: Veeva Vault encrypts data at rest using AES-256 encryption.

  • Data in Transit: Veeva Vault encrypts data in transit using SSL/TLS encryption.


Additionally, the platform provides granular role-based access controls to ensure only authorized users can access sensitive data. This includes object-level and document-level permissions, ensuring that users can only view, edit, or delete data based on their role and permissions.

Veeva Vault provides several custom security controls to ensure precise data access control and compliance with regulatory requirements. These include:

1.1 Role-Based Access Control (RBAC)

Veeva Vault's RBAC model simplifies permission management by allowing permissions to be assigned at the group level, with inheritance down the hierarchy.

1.2 Object-Level Security

Administrators can control access to specific objects within Vault, ensuring precise data access control.

1.3 Document/Object Lifecycle Permissions

Veeva Vault supports configurable lifecycles for documents and objects, ensuring data is protected throughout its lifecycle. 

1.4 Group and Role Hierarchies

Administrators can organize users into groups and define hierarchical relationships, simplifying permission management. 

1.5 Tab-Access

User types are mapped with applicable tabs access, ensuring users can only access relevant data and features.

2. The Data Security Package adhering key compliances:
  • All in one package: Data Privacy, Data Backup, Data Retention and Disaster Recovery.

  • Privacy by Design: Veeva has established privacy by design and privacy by default policies and controls for Veeva Vault, in line with GDPR requirements.

  • Retention: Veeva Vault retains data only for as long as the customer has a contract and requires the data to be retained, aligning with GDPR's storage limitation principle.

  • Backup and Disaster Recovery: Veeva Vault has robust backup and disaster recovery processes in place to ensure data availability and integrity. This includes regular backups of all data and automated disaster recovery procedures to minimize downtime in the event of a disaster.

  • Adherence to Compliances: Veeva Vault provides capabilities to support data subject rights, such as the right to access, rectify, erase, or export personal data.


3. Compliance Certifications
  • Veeva Vault's data encryption is designed to meet regulatory requirements, including ISO 27001, ISO 27018, GDPR, HIPAA, and 21 CFR Part 11, Soc 2 Type II Reporting.

  • These certifications demonstrate Veeva's commitment to security standards and ensure that the platform meets internationally recognized security requirements.


4. Incident Response & Breach Notification
  • Veeva has a data breach management policy and a security team in place to identify violations and ensure timely notification to customers.

  • This supports the GDPR requirement to notify supervisory authorities and affected data subjects of personal data breaches within 72 hours.


5. Auditing

Features and Benefits of Veeva Vault Audit trails:

  • Compliance with Regulatory Requirements: Veeva Vault's audit trail ensures compliance with regulatory requirements, such as 21 CFR Part 11 and EMA EudraLex Volume 4 Annex 11.

  • Data Integrity: The audit trail provides a complete and accurate record of all changes made to data, ensuring data integrity and preventing unauthorized modifications.

  • Accountability: The audit trail ensures accountability by providing a clear record of who made changes to data and when.

  • Reduced Risk: The audit trail reduces the risk of data corruption or loss by providing a backup of all data changes.

  • Improved Compliance: The audit trail improves compliance by providing a clear record of all data changes, ensuring that all changes are properly documented and audited.

  • Enhanced Security: The audit trail enhances security by providing a clear record of all access and modifications to data, ensuring that all changes are properly authorized and tracked.

  • Improved Transparency: The audit trail improves transparency by providing a clear record of all data changes, allowing for easy tracking and auditing of data modifications.


Veeva Vault's comprehensive security features and processes ensure the confidentiality, integrity, and availability of your critical data. By understanding these features, you can ensure that your data is protected and compliant with regulatory requirements.

How Wolvio Solutions can help you?

  1. Assessment: We conduct a comprehensive assessment of your organization's data security and compliance needs.

  2. Implementation: We implement customized solutions tailored to your organization's specific needs.

  3. Training: We provide training to ensure that your team is equipped to manage and maintain your data security and compliance.

  4. Ongoing Support: We provide ongoing support to ensure that your data remains secure and compliant.

Contact us today to learn more about how we can assist with your data security and compliance needs.

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